Support and answers for questions regarding RealTime Standard, RealTime Advanced, PC Timeclock, and the new web based time and attendance products.
There were 15 articles found in this category:
RSI Maintenance
RSI Maintenance And Its Uses You will start RSI maintenance by click the Icon for it in the Start/Programs/RSI programs group. Once open click on the "Manage Lists" button. Now click on the Channels Tab. Click Add to start configuring a new Channel. There are three type of connections; Mod ...
Registry Virtualization
Insufficient user permissions can affect RealTime installations due to Virtualization of the RegistryRealTime Advanced uses the following section from your registry 32 bit Operating System:HKEY_LOCAL_MACHINE\Software\Sundial Time Systems64 bit Operating System:HKEY_LOCAL_MACHINE\Software\Wow64No ...
Resolving DSF Registry errors
RealTime Advanced DSF Registry Error Problem: Users of the RealTime Advanced software must be able to read and write the Sundial Time Systems key in the Registry on HKEY_LOCAL_MACHINE. When this ability is blocked by Windows Security measures, the DSFRegistry error occurs. Solution: Log ...
RealTime Advanced: Importing Employee Data
You can import employee data from a payroll system that supports this feature. The Import function also supports the importing of ASCII data. There are two ways to import employee data. The first way is with badge ID’s. RealTime also allows the batch entry of badge ID numbers and also th ...
Rehiring an employee
Q: Our organization has rehired an employee. Is there a way to reactivate the employee without completely reentering their information? A: If you simply marked the employee Inactive, then you can uncheck the box for "Show Active Only" and then re-activate the employee. If the Employee was de ...
Installing Realtime Advanced on Windows Vista
Windows vista is heavy on the security, Installation of many applications will be more difficult due to these new security methods that came with windows vista. With that said yes we can run on vista, to install you will need to “right click” the setup file and choose “ru ...
RealTime Advanced: Importing Job and Department details
If you already have a list of Department Codes and names, or Job Codes and descriptions, you can save time by simply importing the list into RealTime Advanced. RealTime can quickly and easily import Department or Job data using the following Comma Delimited format, or you can create an excel fi ...
RealTime Standard: Employee Setup
To begin employee setup click on the button at the top labeled "Employees," and the system will display the employee screen. If you can't find the employee button, notice the three tabs above the buttons labeled "Management", "Policies", and "Options". The employee's button is found under the Ma ...
Realtime Advanced: Moving RealTime to a new workstation
Q: We are getting ready to set up a new accounting computer and need to know what steps we need to take to migrate RealTime 3.5 to the new workstation and any procedure to verify a successful migration. A: Realtime can quickly be "moved" by making a backup of the local C:\RT3 directory. Copy th ...
Rounding rules and practices
In the past we have only employed self-rounding (for example an employee works for 7:57 and calls it 8 hours). Typically in this type of situation employees tend to round in their favor. My question is - what are the commonly accepted practices for rounding rules and would taking the time to se ...
RealTime Standard: Shift Setup
Shifts are intended to give your employees the flexibility they need to punch on time (using rounding rules), and give you the sorting you need for clean comprehensive reports (using pre-defined shift start and end times). Using rounding rules helps everyone to start and end their shift on sche ...
RealTime Advanced: Moving Data from a Local Machine to a Server
To adapt an existing installation on a local machine to a server location you will need to move a couple files and then reconfigure the “Directory” listing referenced in the Company Setup screen within RealTime. Create a folder on your network server to be the "Data Root Dire ...
RealTime Advanced: Installing the Software in a Network Environment
This document is meant to be a guideline for installing in a networked environment, and provides a breakdown of what you should expect to see during the installation of the product. The goal here is to install certain parts of the software on a local workstation while other aspects of the s ...
RealTime Advanced: Creating a Backup of the Company Data
Occasionally users might want to create a backup of the company data. In order to do a complete backup of the data you would want to: Create a folder with an appropriate name to store the files and folders that the backup will copy Determine where the data to be backed up is on the system ...
RealTime Advanced: Deleting a Company from Company Setup
For those users that are managing multiple companies within the RealTime application there might be a need to occasionally delete a company. Deleting a company is a relatively easy process, but prior to taking this action you might want to consider backing up the data related to the company ...