Sundial Remote assistance allows you to connect your computer directly to a Sundial technician. They can then control your screen remotely as you watch, allowing them to quickly check for specific details and show you the solution to whatever problem or task you need help with.
To get started, please contact the Sundial Support team and get a Remote Assistance Access code that you will enter into the appropriate location here
Notice: Sundial Time Systems technicians are trained to ensure that your payroll or employee-specific confidential information will never be visible to any other party.
By submitting your details and requesting remote assistance you understand this method of support is provided as a service to our clients at a cost of $75.00. By using this service you can enjoy a hands-free environment while watching one of Sundial's skilled technicians correct the problem before your very eyes.